Customer Experience Officer – MorningStar Ceramics Company Nigeria Limited in Lagos, Lagos
MorningStar Ceramics Company Nigeria Limited is inviting applications for the role of Customer Experience Officer in Lagos. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.
MorningStar Ceramics Company Nigeria Limited operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.
Job Information
| Company: | MorningStar Ceramics Company Nigeria Limited |
| Position: | Customer Experience Officer |
| Region: | Lagos, Lagos - Lagos |
| Education: | Confidential |
| Salary: | NGN 83.000 - NGN 195.000 per Month |
| Job Type: | Full-time |
Job Description
- We are seeking a friendly, proactive, and customer-focused Customer Experience Officer to join our organization.
- The ideal candidate will be responsible for delivering exceptional service, managing customer interactions, and ensuring a positive experience at every point of contact with the company.
Key Responsibilities
- Serve as the primary point of contact for customer inquiries and requests
- Provide timely, professional, and courteous support across all channels
- Handle customer complaints and resolve issues effectively
- Maintain accurate customer records and interaction logs
- Monitor customer satisfaction and gather feedback for improvement
- Collaborate with internal teams to enhance service delivery
- Educate customers on company products and services
- Follow up with customers to ensure satisfaction and loyalty
- Uphold the company’s customer service standards and values
Requirements & Qualifications
- HND/BSc in Business Administration, Marketing, or related field
- Proven experience in customer service or customer experience roles
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict-resolution abilities
- Customer-oriented mindset with attention to detail
- Proficiency in Microsoft Office and CRM systems
- Ability to remain calm and professional under pressure.
Salary
N150,00 – N200,00 per month.
Why Join Us:
- Customer-focused and supportive work environment
- Opportunities for professional growth and skill development
Method of Application
Interested and qualified candidates should send their CV to: [email protected] the Job Position as the subject of the mail.
Benefit
- Professional training
- Skill development
- Opportunities for promotion
- Collaborative work environment
- Valuable work experience
- Recognition and performance awards
- Professional networking opportunities
- Work-life balance
- Access to the latest technology
- Opportunities to contribute to business growth
Application Requirements
- Physically and Mentally Healthy
- Minimum Age of 18 Years
- Minimum Education of High School Diploma
- Able to Work Under Pressure
- Experience in the Related Field (Preferred)
- Able to Work in a Team
- Good Communication Skills
- No Criminal Record
- Willing to Be Placed in the Designated Work Location
Company address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
Job Application Information
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