Jobs in Nigeria

Customer Success Account Management – Microsoft in Lagos, Lagos State

Microsoft company logo
Published 8 months ago

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Microsoft is currently accepting applications for the position of Customer Success Account Management in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Microsoft operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Company:Microsoft
Position:Customer Success Account Management
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 91.000 - NGN 230.000 per Month
Job Type:Full-time

Job Description

As a Customer Success Account Manager, you will play a vital role in fostering strong relationships with our valued customers. Your main objective will be to ensure the success and satisfaction of our clients throughout their journey with us.

You will act as the primary point of contact for customers, providing support and guidance to address their needs and requirements. By understanding their business goals, you will proactively offer solutions and assist in implementing our products effectively.

In collaboration with our sales and technical teams, you will work to identify opportunities for upselling and give valuable insights to improve customer experience. You will also handle any complaints or escalations, resolving issues promptly and professionally.

In order to excel in this role, you must have excellent communication and interpersonal skills. You should be adept at problem-solving and be able to work well under pressure. A solid understanding of our industry and products is essential to provide top-notch service and achieve customer satisfaction.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

ProvinceLagos State
CityLagos
Full AddressMicrosoft Office, 24 Glover Rd, Ikoyi, Lagos 106104, Nigeria
Google MapGoogle Map

Job Application Information

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Company Information

Microsoft

Microsoft Corporation, a leading technology company, operates in Nigeria, the largest economy in Africa. With a strong presence in the country, Microsoft offers a wide range of innovative products and services, including software solutions, cloud computing, and business productivity tools. Through partnerships with local businesses and government agencies, Microsoft aims to empower individuals, organizations, and communities in Nigeria by providing them with the necessary tools and resources to thrive in the digital age. With a commitment to bridging the digital divide, Microsoft plays a crucial role in driving technological advancements and economic growth in Nigeria.