SERVICE DELIVERY COORDINATOR – Sigma Consulting Group in Lagos, Lagos

Sigma Consulting Group is currently seeking applicants for the position of SERVICE DELIVERY COORDINATOR in Lagos. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

Sigma Consulting Group, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Job Description

We are hiring a Service Delivery Coordinator to ensure timely, high-quality service delivery and strong client communication across projects.

Responsibilities include coordinating schedules, monitoring SLAs, managing tickets, escalating issues, and preparing performance reports for stakeholders.

Requirements: 2+ years in service operations, excellent communication and organizational skills, experience with ticketing systems and MS Excel; bachelor’s degree preferred.

Benefit

• Valuable work experience
• Recognition and performance awards
• Work-life balance
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Professional training
• Opportunities to contribute to business growth

Application Requirements

• Experience in the Related Field (Preferred)
• Physically and Mentally Healthy
• Able to Work Under Pressure
• Good Communication Skills
• Minimum Education of High School Diploma
• No Criminal Record
• Minimum Age of 18 Years
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location

Company address