Technical Support – iStore Nigeria in Abuja, Federal Capital Territory

iStore Nigeria is currently accepting applications for the role of Technical Support in Abuja. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

iStore Nigeria, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Job Description

We are seeking a Technical Support Specialist to provide timely troubleshooting and customer assistance for software and hardware issues. You will diagnose technical problems, assist users via phone, chat, and email, escalate complex cases to engineering, and maintain precise documentation within the ticketing system.

• 1–2 years of technical support experience
• Strong verbal and written communication skills
• Familiarity with Windows and macOS; basic networking knowledge
• Customer-focused problem-solving approach

Competitive pay, structured training, and clear paths for career growth are offered.

Benefit

• Professional networking opportunities
• Work-life balance
• Professional training
• Recognition and performance awards
• Skill development
• Collaborative work environment
• Valuable work experience
• Access to the latest technology
• Opportunities for promotion
• Opportunities to contribute to business growth

Application Requirements

• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• No Criminal Record
• Good Communication Skills
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location

Company address