Jobs in Nigeria

Customer Support Executive – Workinnigeria in Abuja, Federal Capital Territory

Workinnigeria company icon
Published 3 weeks ago

Workinnigeria is inviting applications for the role of Customer Support Executive in Abuja. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals with strong skills and at least beginners/seniors experience. Besides technical competence, we value qualities such as integrity, discipline, and responsibility in our potential team members.

Workinnigeria operates within the (according to the company) sector. If you're interested in joining our esteemed organization, we encourage you to apply promptly.

Job Information

Company:Workinnigeria
Position:Customer Support Executive
Region:Abuja - Federal Capital Territory, Federal Capital Territory
Education:Confidential
Salary:NGN 200.000 - per Month
Job Type:Full-time

Job Description

Workinnigeria seeks a full-time, permanent Customer Support Executive for its luxury fashion retail team in Abuja. Compensation: ₦200,00/month.

Responsibilities:

  • Respond promptly via phone, email, live chat, and social media; provide accurate product and policy information.
  • Resolve complaints with empathy, document interactions in CRM, escalate complex issues, and support onboarding.
  • Meet response time, customer satisfaction, and quality targets.

Requirements:

  • Bachelor’s degree or equivalent; 2–3 years customer-facing experience.
  • Excellent written and verbal communication, strong problem-solving, CRM proficiency, and solid organizational skills.
  • Preferred: experience in fast-paced environments and knowledge of customer service best practices.

Benefit

  • Professional networking opportunities
  • Work-life balance
  • Professional training
  • Recognition and performance awards
  • Skill development
  • Collaborative work environment
  • Valuable work experience
  • Access to the latest technology
  • Opportunities for promotion
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceFederal Capital Territory
CityAbuja
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Job Application Information

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