Jobs in Nigeria

Senior Technical Support – iRecharge Tech Innovations Limited in Abuja, Federal Capital Territory

iRecharge Tech Innovations Limited company icon
Published 2 months ago

iRecharge Tech Innovations Limited is currently seeking applicants for the position of Senior Technical Support in Abuja. This role is Full-time.

We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.

iRecharge Tech Innovations Limited, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.

Job Information

Company:iRecharge Tech Innovations Limited
Position:Senior Technical Support
Region:Abuja - Federal Capital Territory, Federal Capital Territory
Education:Confidential
Job Type:Full-time

Job Description

About the Role:

iRecharge Tech Innovations Limited is on the lookout for a proactive and technically adept Senior Technical Support Specialist. In this key position, you will deliver high-level technical assistance, manage complex customer issues, and support the Technical Support team in efficiently resolving escalated cases.

Key Responsibilities:

  • Provide advanced technical support for intricate challenges.
  • Lead the resolution process for escalated tickets.
  • Mentor and develop junior technical support staff.

Requirements: A Bachelor’s degree in a relevant field along with 4-5 years of experience in technical support is essential.

Benefit

  • Skill development
  • Opportunities for promotion
  • Collaborative work environment
  • Professional training
  • Work-life balance
  • Professional networking opportunities
  • Valuable work experience
  • Access to the latest technology
  • Recognition and performance awards
  • Opportunities to contribute to business growth

Application Requirements

  • Basic Computer Skills
  • Physically and Mentally Healthy
  • No Criminal Record
  • Able to Work in a Team
  • Minimum Education of High School Diploma
  • Good Communication Skills
  • Minimum Age of 18 Years
  • Able to Work Under Pressure
  • Willing to Be Placed in the Designated Work Location

Company address

ProvinceFederal Capital Territory
CityAbuja
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Job Application Information

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Company Information

iRecharge Tech Innovations Limited