Call Center Manager – Mark Calthers Consulting in Lagos, Lagos

Mark Calthers Consulting is currently accepting applications for the role of Call Center Manager in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

Mark Calthers Consulting, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Job Description

Mark Calthers Consulting Limited (MCC) is actively seeking a motivated Call Center Manager to join our team in Lagos. The ideal candidate will possess a Bachelor’s degree in Business Administration or a relevant field, along with substantial experience in call center or customer service management.

We are searching for a leader who can inspire our team of representatives to provide outstanding customer service. Successful candidates will demonstrate the ability to analyze performance metrics and implement strategic improvements. Proficiency in call center software and exceptional organizational skills are crucial for this role.

Benefit

• Professional networking opportunities
• Work-life balance
• Professional training
• Recognition and performance awards
• Skill development
• Collaborative work environment
• Valuable work experience
• Access to the latest technology
• Opportunities for promotion
• Opportunities to contribute to business growth

Application Requirements

• Physically and Mentally Healthy
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• No Criminal Record
• Good Communication Skills
• Experience in the Related Field (Preferred)
• Minimum Age of 18 Years
• Willing to Be Placed in the Designated Work Location

Company address