Head of User Research and Customer Excellence – AB Microfinance Bank Nigeria Limited in Lagos, Lagos
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AB Microfinance Bank Nigeria Limited is currently seeking applicants for the position of Head of User Research and Customer Excellence in Lagos. This role is Full-time.
We are specifically seeking individuals with strong skills and at least beginners/seniors experience. Besides technical expertise, we highly value integrity, discipline, and a strong sense of responsibility in our staff.
AB Microfinance Bank Nigeria Limited, operating in the (according to the company) industry, invites interested candidates to apply for this position and join our team.
Job Information
| Company: | AB Microfinance Bank Nigeria Limited |
| Position: | Head of User Research and Customer Excellence |
| Region: | Lagos, Lagos - Lagos |
| Education: | Confidential |
| Salary: | NGN 85.000 - NGN 350.000 per Month |
| Job Type: | Full-time |
Job Description
AB Microfinance Bank Nigeria Limited is in search of an energetic and experienced Head of User Research and Customer Excellence. This pivotal role involves leading our team to enhance user experiences and ensure customer satisfaction. The successful candidate will be responsible for developing and executing research strategies that inform product development and foster customer engagement.
The ideal candidate must possess a robust understanding of user research methodologies and demonstrate a genuine passion for uncovering customer insights. Collaboration with cross-functional teams will be essential to drive our mission of exceptional customer service.
Benefit
- Collaborative work environment
- Professional training
- Opportunities for promotion
- Access to the latest technology
- Skill development
- Recognition and performance awards
- Professional networking opportunities
- Valuable work experience
- Opportunities to contribute to business growth
- Work-life balance
Application Requirements
- Basic Computer Skills
- Physically and Mentally Healthy
- No Criminal Record
- Able to Work in a Team
- Minimum Education of High School Diploma
- Good Communication Skills
- Minimum Age of 18 Years
- Able to Work Under Pressure
- Willing to Be Placed in the Designated Work Location
Company address
| Province | Lagos |
| City | Lagos |
| Google Map | Google Map |
Job Application Information
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