Customer Retention Team Lead – ORIKI Group in Lagos, Lagos

ORIKI Group is currently accepting applications for the role of Customer Retention Team Lead in Lagos. This position is Full-time.

We are seeking candidates with proficient skills and at least beginners/seniors experience in the field. Alongside technical skills, we highly value attributes such as honesty, discipline, and responsibility in our potential employees.

ORIKI Group, a leader in the (according to the company) industry, invites interested applicants to promptly submit their applications to join our esteemed organization.

Job Information

Job Description

We are on the lookout for a dedicated and seasoned Customer Retention Team Lead to spearhead our customer care initiatives. The ideal candidate will be responsible for devising and executing strategies designed to boost customer loyalty and retention.

Key responsibilities include leading a team of customer retention specialists, analyzing customer feedback to enhance satisfaction, and developing programs aimed at refining the overall customer experience. Collaboration with other departments will be essential to ensure a seamless customer journey.

The successful applicant will demonstrate exceptional communication skills, possess a robust analytical mindset, and exhibit the ability to inspire and lead a dynamic team.

Benefit

• Valuable work experience
• Recognition and performance awards
• Work-life balance
• Professional networking opportunities
• Collaborative work environment
• Opportunities for promotion
• Access to the latest technology
• Skill development
• Professional training
• Opportunities to contribute to business growth

Application Requirements

• Physically and Mentally Healthy
• Minimum Age of 18 Years
• No Criminal Record
• Experience in the Related Field (Preferred)
• Good Communication Skills
• Minimum Education of High School Diploma
• Able to Work in a Team
• Able to Work Under Pressure
• Willing to Be Placed in the Designated Work Location

Company address