Customer Service Agent – ‘Gbyte Place in Lagos, Lagos State

'Gbyte Place is currently accepting applications for the position of Customer Service Agent in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

'Gbyte Place operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

A Customer Service Agent is responsible for handling customer inquiries, resolving complaints, and providing exceptional service to ensure customer satisfaction. They act as a main point of contact for customers, addressing their concerns through various communication channels such as phone, email, or chat.

The role requires strong communication and problem-solving skills to effectively listen to customer issues and provide appropriate solutions. Customer Service Agents should have excellent knowledge of the company’s products or services to answer customer questions accurately and professionally.

Key responsibilities include:

• Assisting customers with inquiries, complaints, and requests.
• Providing product information and answering questions about the company’s services.
• Handling customer complaints and resolving issues efficiently and promptly.
• Ensuring customer satisfaction by going above and beyond to meet their needs.
• Documenting customer interactions and maintaining accurate records.
• Collaborating with other departments to resolve complex customer issues.

If you have excellent communication skills, a strong customer-centric approach, and the ability to work in a fast-paced environment, apply now!

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Physically and mentally healthy
• Minimum age of 17 years
• Disciplined and punctual
• Honest and responsible
• Good personality
• Enthusiasm in working and learning
• For other requirements, please check through the job form.

Company address