Customer Service Officer – Devien Consult in Lagos, Lagos State
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Devien Consult is currently seeking applicants for the position of Customer Service Officer in the Lagos area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
Devien Consult operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | Devien Consult |
| Position: | Customer Service Officer |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 90.000 - NGN 200.000 per Month |
| Job Type: | Full-time |
Job Description
Job Location: Idumota, Lagos
Employment Type: Full-time
Job Description
- Our client is seeking to hire an experienced and dedicated Customer Service Officer to join our team and continue providing exceptional service to our customers.
- As an Experienced Customer Service Officer you will be at the forefront of ensuring customer satisfaction and loyalty.
- You will engage with our customers, resolve their inquiries, and provide valuable support throughout their buying journey.
- Your strong communication skills and dedication to delivering exceptional service will be essential in this role.
Job Responsibilities
- Respond to customer inquiries promptly and professionally via phone, email, and chat.
- Assist customers with product information, order status, returns, and general inquiries.
- Collaborate with other teams, such as logistics and sales, to ensure a seamless customer experience.
- Resolve customer issues and concerns in a timely and satisfactory manner.
- Build and maintain positive customer relationships to enhance loyalty and satisfaction.
- Provide feedback to improve our products and services based on customer input.
Job Requirements
- Bachelor’s degree or equivalent work experience.
- Must have a minimum of 4 years of experience in a customer service role
- Proven track record in a customer service role, preferably in e-commerce or medical tech.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Empathy, patience, and a genuine desire to assist customers.
Note: Only shortlisted candidates will be contacted.
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | DEVIEN CONSULT LTD, 35 Okesuna St, Lekki, Nigeria |
| Google Map | Google Map |
Job Application Information
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