Jobs in Nigeria

Customer Service Representative – Rovingheights Nigeria Limited in Lagos, Lagos State

Rovingheights Nigeria Limited company logo
Published 11 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Rovingheights Nigeria Limited is currently seeking applicants for the position of Customer Service Representative in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Rovingheights Nigeria Limited operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Rovingheights Nigeria Limited
Position:Customer Service Representative
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 100.000 - NGN 130.000 per Month
Job Type:Full-time

Job Description

· Interact with customers and other stakeholders via the company’s social media accounts

· Respond promptly to customer inquiries, direct messages, and Direct Message correspondence on social media platforms, particularly Instagram.

· Acknowledge and resolve customer complaints and issues.

· Log and process orders from social media for processing on the CRM/Order Management Platform.

· Propose new ways and strategies to improve customer experience and provide feedback on the efficiency of the customer service process.

· Perform other duties as assigned.

Job Type: Full-time

Salary: ₦100,00.00 – ₦130,00.00 per month

Application Question(s):

  • Knowledge of the book industry

and love for books

Experience:

  • Customer service: 3 years (Required)

Ability to Commute:

  • Lagos (Required)

Ability to Relocate:

  • Lagos: Relocate before starting work (Required)

Benefit

  • Overtime bonus
  • Gaining experience
  • Comfortable work environment

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceLagos State
CityLagos
Google MapGoogle Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Applying for Free Jobs is free of charge.

If you find a vacancy that indicates fraud, please report it to us.

Company Information

Rovingheights Nigeria Limited

Rovingheights Nigeria Limited is a prominent book distribution company in Nigeria. With a wide range of genres and titles, they are committed to promoting a reading culture and providing access to quality books for all. Their user-friendly website and efficient delivery system make it convenient for customers to order books online at their convenience. Rovingheights also collaborates with authors, publishers, and literary organizations to organize book fairs, workshops, and other literary events. As a trailblazer in the Nigerian book market, Rovingheights is dedicated to connecting Nigerians with the power of knowledge through literature.