Customer Care Representative – Hoop Telecoms Limited in Lagos, Lagos

Hoop Telecoms Limited is currently hiring for the role of Customer Care Representative located in Lagos. This position is Full-time.

We seek candidates with strong abilities and beginners/seniors experience. Our company values integrity, discipline, and accountability in our team members.

As a company in the (according to the company) sector, Hoop Telecoms Limited invites interested applicants to submit their applications.

Job Information

Job Description

We are looking for a dedicated and proactive Customer Care Representative to join our dynamic team. In this role, you will serve as the first point of contact for our customers, delivering exceptional support and assistance.

Your primary responsibilities will include addressing customer inquiries, managing complaints, and ensuring a positive overall experience. Strong communication skills and the ability to thrive in a fast-paced environment are crucial for success in this position.

The ideal candidate will be detail-oriented, empathetic, and proficient in customer service software. If you are passionate about helping others and enjoy solving problems, we would be delighted to hear from you!

Benefit

• Opportunities to contribute to business growth
• Skill development
• Work-life balance
• Access to the latest technology
• Collaborative work environment
• Professional training
• Professional networking opportunities
• Opportunities for promotion
• Recognition and performance awards
• Valuable work experience

Application Requirements

• Good Communication Skills
• No Criminal Record
• Minimum Education of High School Diploma
• Minimum Age of 18 Years
• Able to Work Under Pressure
• Physically and Mentally Healthy
• Able to Work in a Team
• Willing to Be Placed in the Designated Work Location
• Experience in the Related Field (Preferred)

Company address