Consumer Banking Officer – Fadac Resources and Services in Lagos, Lagos State

Fadac Resources and Services is currently accepting applications for the position of Consumer Banking Officer in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

Fadac Resources and Services operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Fadac Resources and Services Limited – Our client is a private sector led Tier 1 Microfinance Bank that provides a versatile range of financial services to low-income group, micro, small and medium enterprises, self-employed with entrepreneurial skills.

Job Location: Lagos

Job Description

We are seeking a dynamic and customer-oriented Consumer Banking Officer to join our team. The ideal candidate will be responsible for assisting customers with their banking needs, providing guidance on various financial products and services, and ensuring an exceptional customer experience.

Responsibilities

• Engage with customers to understand their financial needs and offer appropriate banking solutions.
• Assist customers in opening and managing accounts, loans, and other banking products.
• Resolve customer inquiries, complaints, and issues in a timely and professional manner.
• Collaborate with team members to achieve branch targets and goals.
• Educate customers on various financial products, services, and digital banking platforms.
• Process transactions accurately and efficiently while adhering to banking regulations.
• Maintain up-to-date knowledge of banking products, services, and industry regulations.

Requirements

• Bachelor’s Degree in Finance, Business Administration, or related field (preferred).
• 3 years work experience.
• Proven experience in consumer banking, financial services, or a related industry.
• Knowledge of banking products, regulations, and compliance standards.
• Proficiency in using banking software and digital platforms.
• Excellent problem-solving abilities and attention to detail.
• Strong interpersonal and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Customer-focused with a commitment to delivering exceptional service.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address