Customer Service Representative – Rockview consulting in Lekki, Lagos State
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Rockview consulting is currently accepting applications for the position of Customer Service Representative in the Lekki area. We are actively seeking qualified candidates for this Full-time opportunity.
We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.
Rockview consulting operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.
Job Information
| Company: | Rockview consulting |
| Position: | Customer Service Representative |
| Region: | Lagos State, Lekki - Lagos State |
| Education: | Confidential |
| Salary: | NGN 85.000 - NGN 350.000 per Month |
| Job Type: | Full-time |
Job Description
RESPONSIBILITIES
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
SKILLS AND REQUIREMENTS
- Interpersonal and customer service skills
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
- Ability to find the positive in any situation
Job Types: Full-time, Permanent
Salary: ₦100,00.00 – ₦150,00.00 per month
Experience:
- Customer service: 1 year (Preferred)
Application Deadline: 15/01/2024
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Lagos State |
| City | Lekki |
| Google Map | Google Map |
Job Application Information
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