Client Retention Officer – HCI Healthcare in Lagos

HCI Healthcare is currently accepting applications for the position of Client Retention Officer in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

HCI Healthcare operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

Location: Yaba, Lagos

We are seeking a proactive and customer-focused Client Retention Officer at HCI Healthcare. This position is vital for ensuring client satisfaction, fostering long-term relationships, and upholding our outstanding service reputation.

Key Responsibilities:

• Maintain strong relationships with clients to ensure loyalty.
• Address client concerns promptly for a positive experience.
• Monitor accounts for upselling or cross-selling opportunities.
• Develop strategies to improve client retention.
• Collaborate with teams to enhance engagement.

Qualifications:

• Bachelor’s degree in Business or related field.
• 2-3 years in client relations or customer-focused roles.
• Excellent communication skills.

Benefits: HMO, hybrid work mode, pension.

Application Requirements

• Good physical and mental health
• Minimum age 17 years
• Discipline and adherence to time
• Honest and responsible
• Good character
• Satisfaction in working and learning
• For other requirements, please check through the application form.

Company address