Customer Care Representative – M-KOPA in Lagos, Lagos State
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Welcome to our job portal, where M-KOPA is offering exciting employment opportunities for the position of Customer Care Representative in the Lagos area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with M-KOPA, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with M-KOPA. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | M-KOPA |
| Position: | Customer Care Representative |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 83.000 - NGN 195.000 per Month |
| Job Type: | Full-time |
Job Description
The Customer Care Representative position offers a rewarding opportunity to provide exceptional service and support to our valued customers. As a Customer Care Representative, your main responsibility will be to handle incoming customer inquiries and resolve issues in a timely and efficient manner.
Key responsibilities include:
- Responding promptly to customer inquiries via phone, email, or live chat
- Identifying and escalating priority issues as necessary
- Investigating and resolving customer complaints
- Providing accurate and complete information to customers
- Building and maintaining strong customer relationships
Requirements:
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Ability to empathize with customers and provide personalized solutions
- Attention to detail and accuracy
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Good communication skills
- Strong team skills
- Experience in similar work
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | M-KOPA, 15 Old Secretariat Rd, Ajara-Dokoh, Badagry, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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