Jobs in Nigeria

Customer Retention Manager – M-KOPA in Lagos

M-KOPA company logo
Published 3 hours ago

Company M-KOPA is offering job opportunities for the position of Customer Retention Manager in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

M-KOPA operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:M-KOPA
Position:Customer Retention Manager
Region:Lagos
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

We are seeking a skilled Customer Retention Manager to enhance our customer loyalty programs and improve client satisfaction. The ideal candidate will develop strategies to retain customers, analyze retention data, and collaborate with cross-functional teams to implement improvements.

The role requires strong analytical skills, excellent communication, and a passion for delivering exceptional customer experiences. If you thrive in a dynamic environment and are committed to driving customer satisfaction, we would love to hear from you.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Good communication skills
  • Strong team skills
  • Experience in similar work

Company address

RegionLagos
Full AddressM-KOPA, 120 Idewu St, Apapa, Lagos, Nigeria
Google MapGoogle Map

Job Application Information

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Company Information

M-KOPA

M-KOPA is a leading solar energy company based in Nigeria, dedicated to providing clean and affordable electricity to off-grid communities. Through their innovative pay-as-you-go system, M-KOPA allows customers to access solar power solutions without the need for upfront costs. With their easy-to-use mobile money platform, users can make small daily payments for their solar systems, making electricity accessible to a wider demographic. M-KOPA’s efforts have not only improved the quality of life for countless Nigerians but have also contributed to sustainable development by reducing carbon emissions and reliance on fossil fuels.