Customer Care – AIRBOX in Lagos

AIRBOX is currently accepting applications for the position of Customer Care in the Lagos area. We are actively seeking qualified candidates for this Full-time opportunity.

We are looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. Along with technical expertise, we highly value qualities such as integrity, discipline, and a strong sense of responsibility in our potential employees.

AIRBOX operates within the (according to the company) industry. If you are interested in joining our esteemed organization, we encourage you to submit your application without delay.

Job Information

Job Description

AIRBOX is seeking a dedicated Customer Service Representative to manage customer inquiries, order tracking, and issues related to our e-commerce and delivery services. Your role will be crucial in ensuring customer satisfaction through timely updates and effective resolution of complaints.

Key Responsibilities:

• Handle customer inquiries via phone, email, and chat.
• Assist with order placement, delivery tracking, and returns.
• Resolve complaints and monitor delivery processes.
• Maintain accurate records in our CRM system.
• Collaborate with the logistics team for seamless service.

Requirements:

• High school diploma; Bachelor’s degree preferred.
• Customer service or e-commerce experience.
• Strong communication and problem-solving skills.

Benefit

• Gaining experience
• Taught first
• Receiving a bonus for overtime

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

Company address