Customer Service Representative – Focus Group Limited in Lagos
Company Focus Group Limited is offering job opportunities for the position of Customer Service Representative in the Lagos area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Focus Group Limited operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Focus Group Limited |
| Position: | Customer Service Representative |
| Region: | Lagos |
| Education: | Confidential |
| Salary: | NGN 250.000 - per Month |
| Job Type: | Full-time |
Job Description
Company: Focus Group Limited
Responsibilities:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships with customer accounts
- Provide accurate information using suitable tools
- Handle customer complaints and follow up for resolution
- Keep records of customer interactions
Requirements:
- Proven customer support experience
- Strong communication skills
- Ability to multi-task and prioritize
- Higher National Diploma (Preferred)
- 1 year of customer service experience (Preferred)
Job Type: Full-time, Permanent
Pay: From ₦250,00.00 per month
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Region | Lagos |
| Google Map | Google Map |
Job Application Information
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