Customer Relations Officer – Echolab Radiology and Laboratory Services in Lagos, Lagos State

Echolab Radiology and Laboratory Services is currently accepting applications for the position of Customer Relations Officer in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

Echolab Radiology and Laboratory Services operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

A Customer Relations Officer plays a crucial role in maintaining and enhancing the relationship between a company and its valued customers. As a Customer Relations Officer, you will be responsible for ensuring customer satisfaction, resolving any inquiries or complaints, and strengthening customer loyalty.

Your main duties will include promptly responding to customer inquiries via various channels (phone, email, social media), addressing their concerns or complaints, and providing appropriate solutions. You will also collaborate with other teams to develop and implement customer service strategies, such as improving processes and implementing customer feedback systems.

We are looking for a highly motivated individual with excellent communication and problem-solving skills. The ideal candidate should have a customer-oriented mindset, be able to work in a fast-paced environment, and have proficient computer skills.

Benefit

• Overtime bonus
• Gaining experience
• Comfortable work environment

Application Requirements

• Good communication skills
• Strong team skills
• Experience in similar work

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