Service Support Analyst – Information Connectivity Solutions Limited in Lagos
Company Information Connectivity Solutions Limited is offering job opportunities for the position of Service Support Analyst in the Lagos area. The job type available is Full-time.
We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.
Information Connectivity Solutions Limited operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.
Job Information
| Company: | Information Connectivity Solutions Limited |
| Position: | Service Support Analyst |
| Region: | Lagos |
| Education: | Confidential |
| Salary: | NGN 81.000 - NGN 158.000 per Month |
| Job Type: | Full-time |
Job Description
Information Connectivity Solutions Limited
Customer Service & Support
Job Summary
The Service Support Analyst provides telephone support, resolves trouble tickets, and ensures customer satisfaction. Responsibilities include preparing monthly reports and escalating unresolved issues.
Requirements
- Minimum Qualification: HND
- Experience Level: Entry level
- Experience Length: 1 year
- ITIL and Cisco Certification are advantages
- Knowledge of network management tools is required
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Region | Lagos |
| Google Map | Google Map |
Job Application Information
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