Jobs in Nigeria

Customer Support Representative – LemFi (YC S21) in Lagos, Lagos State

LemFi (YC S21) company logo
Published 4 months ago

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LemFi (YC S21) is currently accepting applications for the position of Customer Support Representative in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

LemFi (YC S21) operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Company:LemFi (YC S21)
Position:Customer Support Representative
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Job Type:Full-time

Job Description

We are seeking a dynamic Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, assisting them with product inquiries, resolve complaints, and provide information about our services.

Key responsibilities include handling customer inquiries via phone, email, and chat in a professional and timely manner, maintaining a positive, empathetic, and professional attitude towards customers, and ensuring customer satisfaction.

We are looking for candidates with excellent communication skills, problem-solving abilities, and a desire to help customers. Previous customer service experience is a plus.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceLagos State
CityLagos
Full AddressMyJobMag, 7 Atunwa St, Ikeja, Nigeria
Google MapGoogle Map

Job Application Information

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Company Information

LemFi (YC S21)

LemFi, a fintech startup based in Nigeria, aims to provide financial inclusion for underserved communities through innovative technology solutions. Founded in the Y Combinator S21 cohort, LemFi focuses on offering accessible and affordable financial services to empower individuals and small businesses. With a mission to bridge the gap in financial access, LemFi is leveraging mobile technology to drive economic growth and stability in Nigeria.