Senior Specialist, Technical Support & Change Management – IHS Towers in Lagos, Lagos State

IHS Towers is currently accepting applications for the position of Senior Specialist, Technical Support & Change Management in the Lagos area. The job type available for this position is Full-time.

We are looking for candidates who possess proficient skills and have a minimum of beginners/seniors in the respective field. In addition to technical expertise, we highly value traits such as honesty, discipline, and a strong sense of responsibility in our prospective employees.

IHS Towers operates within the (according to the company) industry. If you are interested in applying for this position and joining our esteemed organization, we encourage you to submit your application promptly.

Job Information

Job Description

We are currently seeking a Senior Specialist in Technical Support & Change Management to join our dynamic team. The successful candidate will be responsible for providing expert technical support to our clients and implementing effective change management strategies. Key responsibilities:

• Provide high-level technical support to clients, troubleshoot issues, and ensure timely resolution.
• Develop and implement change management plans to drive successful project outcomes.
• Collaborate with cross-functional teams to ensure seamless integration of new technologies.
• Continuously improve technical support processes and procedures to enhance overall efficiency.

Requirements:

• Bachelor’s degree in Computer Science or related field.
• Minimum of 5 years of experience in technical support and change management.
• Strong problem-solving skills and the ability to work well under pressure.
• Excellent communication and interpersonal skills.

Benefit

• Comfortable environment
• Taught when starting work
• Salary bonus for overtime

Application Requirements

• Relevant formal education
• Work experience in the related industry is a plus
• Ability to adapt and learn quickly

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