Customer Service Representative – E-direct.ng Essential Nigeria Limited in Lagos, Lagos State
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E-direct.ng Essential Nigeria Limited is currently seeking applicants for the position of Customer Service Representative in the Lagos area. The available job type for this position is Full-time.
We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.
E-direct.ng Essential Nigeria Limited operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.
Job Information
| Company: | E-direct.ng Essential Nigeria Limited |
| Position: | Customer Service Representative |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Job Type: | Full-time |
Job Description
E-direct.ng Essential Nigeria Limited – Customer Service & Support
Job Summary
We are looking to hire a suitable candidate for the Customer Service Representative position. The ideal candidate will assist customers, resolve inquiries, provide product support, ensure satisfaction, and maintain positive relationships through effective communication and problem-solving.
- Minimum Qualification: High School (S.S.C.E)
- Experience Level: Entry level
- Experience Length: No Experience/Less than 1 year
Job Description/Requirements
Responsibilities:
- Assist customers, resolve inquiries, provide product support, ensure satisfaction, and maintain positive relationships through effective communication and problem-solving.
- Handle communication via various channels like phone, email, and chat.
- Process orders, handle complaints, and contribute to building brand loyalty by fostering positive interactions.
Requirements:
- Active listening and problem-solving skills to address customer needs efficiently.
- Good communication skills.
Benefit
- Gaining experience
- Taught first
- Receiving a bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | Essentialng1, Nigeria Lagos, Ikeja 100271, Nigeria |
| Google Map | Google Map |
Job Application Information
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