Jobs in Nigeria

Customer Success Manager – Staff-Recruit in Lagos, Lagos State

Staff-Recruit company logo
Published 6 months ago

This job vacancy has been posted for more than 120 days, there is a possibility that the vacancy is no longer valid. Please check here to see more information.

Staff-Recruit is currently seeking applicants for the position of Customer Success Manager in the Lagos area. The available job type for this position is Full-time.

We are specifically looking for individuals who possess strong skills and have a minimum of beginners/seniors in the field. In addition to technical expertise, we highly value honesty, discipline, and a strong sense of responsibility in our employees.

Staff-Recruit operates within the (according to the company) industry. If you are interested in applying for this position and becoming a part of our company, we encourage you to submit your application.

Job Information

Company:Staff-Recruit
Position:Customer Success Manager
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 90.000 - NGN 200.000 per Month
Job Type:Full-time

Job Description

We are looking to hire a Customer Success Manager to monitor relationships with existing customers, ensuring satisfaction and retention. Responsibilities include devising customer lifetime value strategies for maximum profitability and collaborating with team members to deliver excellent service.

Non-Negotiables:

  • Minimum 8 years of customer service experience, focusing on acquisition, re-engagement, and retention strategies.
  • Proficiency with Customer Service Systems, KPI metrics, setting up corporate-level CS programs, and tech startup experience.
  • Skilled in managing various communication channels and collaborating in an entrepreneurial environment.
  • Patient, empathetic, and able to maintain professionalism in challenging situations.
  • Passionate about educating customers on product features and ensuring their success.
  • Excellent communication skills and a degree in a related field or equivalent work experience.

Method of Application

Interested candidates should send their CV to: [email protected] with the Job Position as the subject. Include your Linkedin Profile Link in the email body.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Physically and mentally healthy
  • Minimum age of 17 years
  • Disciplined and punctual
  • Honest and responsible
  • Good personality
  • Enthusiasm in working and learning
  • For other requirements, please check through the job form.

Company address

ProvinceLagos State
CityLagos
Full AddressFind Latest Jobs in Nigeria today | Top Jobs in Nigeria- Job Vacancies; Career Advice | Careernaija, 6, Olusoji Idowu Street Off Association Avenue, Ilupeju, Lagos, Nigeria, Lagos 100001, Nigeria
Google MapGoogle Map

Job Application Information

Make sure you fill out the application form first and wait for HRD to call for an interview before you go to the company in person.

Applying for Free Jobs is free of charge.

If you find a vacancy that indicates fraud, please report it to us.

Company Information

Staff-Recruit

Staff-Recruit is a prominent recruitment agency based in Nigeria, offering comprehensive staffing solutions for businesses across various industries. With a strong focus on matching top talent with leading companies, Staff-Recruit is known for its efficiency and professionalism in the recruitment process. Their services include recruitment, training, and consulting to help businesses build exceptional teams. With a commitment to excellence and customer satisfaction, Staff-Recruit is a trusted partner for both employers and job seekers in Nigeria.