Jobs in Nigeria

Customer Service Officer – Outcess Solutions Nigeria Limited in Lagos, Lagos State

Outcess Solutions Nigeria Limited company logo
Published 4 months ago

Welcome to our job portal, where Outcess Solutions Nigeria Limited is offering exciting employment opportunities for the position of Customer Service Officer in the Lagos area. We are currently seeking Full-time candidates.

We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.

As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Outcess Solutions Nigeria Limited, we encourage you to submit your application directly through our website.

Join our growing team and embark on a fulfilling career journey with Outcess Solutions Nigeria Limited. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.

Job Information

Company:Outcess Solutions Nigeria Limited
Position:Customer Service Officer
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Salary:NGN 83.000 - NGN 195.000 per Month
Job Type:Full-time

Job Description

Outcess Solutions Nigeria Limited is an integrated customer engagement and business process outsourcing company. We are looking for a Customer Service Officer to join our team in Ikeja, Lagos on a full-time basis.

Responsibilities

  • Answers phone and responds to customer requests.
  • Upsell/Sell product and services, place custom orders in the computer system.
  • Follow up on customer inquiries and provide product and service information.
  • Transfer customer calls to appropriate staff.
  • Resolve customer issues, document trends in customer calls.

Requirements

  • NCE, OND, HND/Bachelor’s degree in any Field of study.
  • Age between 20 – 35 years.
  • Customer orientation, excellent communication skills, and ability to handle multiple tasks.
  • 0-4 years of relevant experience in Customer Service is advantageous.
  • Strong phone contact handling skills, familiarity with CRM systems, and excellent written communication.

Salary: N55,00 – N60,00 per month.

Benefit

  • Gaining experience
  • Taught first
  • Receiving a bonus for overtime

Application Requirements

  • Relevant formal education
  • Work experience in the related industry is a plus
  • Ability to adapt and learn quickly

Company address

ProvinceLagos State
CityLagos
Full AddressOutcess Solutions Nigeria Limited, 75 Opebi Rd, Opebi, Ikeja, Nigeria
Google MapGoogle Map

Job Application Information

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Company Information

Outcess Solutions Nigeria Limited

Outcess Solutions Nigeria Limited is a leading business process outsourcing company based in Nigeria. With a strong focus on providing excellent customer service and back-office support, Outcess Solutions offers a wide range of solutions for both local and international clients. With a team of highly skilled professionals, state-of-the-art technology, and a commitment to delivering exceptional results, the company has established itself as a trusted partner for outsourcing needs. Whether it’s customer support, telemarketing, data entry, or IT solutions, Outcess Solutions Nigeria Limited is dedicated to helping businesses thrive through efficient and effective outsourcing.