Network Support Engineer. – IPNX NIGERIA LIMITED in Lagos, Lagos State
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Welcome to our job portal, where IPNX NIGERIA LIMITED is offering exciting employment opportunities for the position of Network Support Engineer. in the Lagos area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with IPNX NIGERIA LIMITED, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with IPNX NIGERIA LIMITED. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
| Company: | IPNX NIGERIA LIMITED |
| Position: | Network Support Engineer. |
| Region: | Lagos - Lagos State, Lagos State |
| Education: | Confidential |
| Salary: | NGN 85.000 - NGN 350.000 per Month |
| Job Type: | Full-time |
Job Description
Company: IPNX NIGERIA LIMITED
Function: Technical Support
Reporting to: Team Lead, Enterprise Service Management
Work Schedule: Shift
Travel Frequency: Seldom
Purpose of the Job
Provide first level off-site technical support for all ipNX services: Voice, Data connectivity, Internet services, WiMAX services, etc. To consistently provide a high level of excellent customer service and support ensuring customer satisfaction.
Expected Key Results (Detailed Key Performance Indicators)
- Incident Management (First Call Resolution)
- Prompt response to inbound calls and emails
- Follow up on unresolved complaints/open tickets to closure
- Timely Escalation/feedback to relevant units
- Preparing Technical Reports
Educational Qualifications & Functional Skills:
- (B.Sc/B.Eng) Computer Science/Computer Engineering/Electrical-Electronics Engineering
- CCNA, CCNP (Desired)
- Strong telecommunications, IP design skills, and in-depth knowledge of IP Network
- Excellent business communication skills both verbal and written
Work Experience:
- A hands-on experience with the following is a must: IP Routing, MPLS, QOS, VPN
- Knowledge and experience with network security (IPSec Firewalls) are desirable
- Experience with Wireless Point-to-Point and Point-to-Multipoint technologies is desirable
- Candidate must possess excellent customer interface, analytical and presentation skills, and be able to influence internal and external organizations
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self Development
- Nimble Learning
Job Type: Full-time
Benefit
- Comfortable environment
- Taught when starting work
- Salary bonus for overtime
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
| Province | Lagos State |
| City | Lagos |
| Full Address | Ipnx Nigeria Limited, 13A Isaac John St, Lagos, Nigeria |
| Google Map | Google Map |
Job Application Information
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