Customer Service Representative – Your Favorite HR Guide in Lagos, Lagos State
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Welcome to our job portal, where Your Favorite HR Guide is offering exciting employment opportunities for the position of Customer Service Representative in the Lagos area. We are currently seeking Full-time candidates.
We are looking for individuals who possess excellent skills and have relevant beginners/seniors in the field. Moreover, we highly value traits such as honesty, discipline, and accountability in our prospective employees.
As a company operating in the (according to the company) industry, we provide a wide range of professional opportunities. If you are interested in exploring a rewarding career path with Your Favorite HR Guide, we encourage you to submit your application directly through our website.
Join our growing team and embark on a fulfilling career journey with Your Favorite HR Guide. Don't miss out on the chance to be part of our dynamic work environment. Apply now and take the first step towards a bright future.
Job Information
Company: | Your Favorite HR Guide |
Position: | Customer Service Representative |
Region: | Lagos - Lagos State, Lagos State |
Education: | Confidential |
Job Type: | Full-time |
Job Description
Your Favorite HR Guide is currently seeking candidates for the position of Customer Service Representative in Ipaja, Lagos on a full-time basis.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries through various channels.
- Address customer concerns promptly and professionally, aiming for swift resolution.
- Handle customer complaints with empathy and strive for customer satisfaction.
- Identify ways to improve the customer experience and communicate feedback.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with internal teams to address complex issues efficiently.
- Engage in training programs to enhance customer service skills.
Qualifications:
- Bachelor’s degree in Microbiology, Pharmaceutical, or related fields.
- Prior customer service experience preferred.
- Strong problem-solving and communication skills.
- Proficiency in Microsoft Office and CRM software.
- Ability to multitask and pay attention to detail in a fast-paced environment.
Method of Application:
If you are interested and meet the qualifications, please send your resume to [email protected] with ‘Customer Service Representative’ as the subject before [deadline date].
Benefit
- Overtime bonus
- Gaining experience
- Comfortable work environment
Application Requirements
- Relevant formal education
- Work experience in the related industry is a plus
- Ability to adapt and learn quickly
Company address
Province | Lagos State |
City | Lagos |
Full Address | YourHRLadySeries, A8A Sparklight Estate, Lagos 100001, Nigeria |
Google Map | Google Map |
Job Application Information
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