Jobs in Nigeria

Customer Service Manager – DP World in Lagos, Lagos State

DP World company logo
Published 8 months ago

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Company DP World is offering job opportunities for the position of Customer Service Manager in the Lagos area. The job type available is Full-time.

We are looking for candidates who possess skills with beginners/seniors experience. We value honesty, discipline, and responsibility in our employees.

DP World operates in the (according to the company) industry. If you are interested in applying to this company, please proceed with your application.

Job Information

Company:DP World
Position:Customer Service Manager
Region:Lagos - Lagos State, Lagos State
Education:Confidential
Job Type:Full-time

Job Description

As a Customer Service Manager, you will be responsible for overseeing and leading our customer service team. Your main duties include resolving customer inquiries, developing strategies to improve customer satisfaction, and ensuring the team meets performance goals.

You will need to have strong communication skills, leadership abilities, and a customer-centric mindset. Prior experience in customer service and a track record of successfully managing a team are essential for this role.

Key responsibilities include handling escalated customer issues, analyzing service metrics, and implementing training programs for staff development.

Benefit

  • Comfortable environment
  • Taught when starting work
  • Salary bonus for overtime

Application Requirements

  • Good physical and mental health
  • Minimum age 17 years
  • Discipline and adherence to time
  • Honest and responsible
  • Good character
  • Satisfaction in working and learning
  • For other requirements, please check through the application form.

Company address

ProvinceLagos State
CityLagos
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Job Application Information

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Company Information

DP World

DP World is a leading global logistics company with a presence in Nigeria. With state-of-the-art port operations and a focus on innovation, DP World plays a vital role in driving Nigeria’s trade and economic growth. Through strategic partnerships and cutting-edge technology, DP World in Nigeria continues to enhance efficiency and connectivity for businesses in the region, positioning itself as a key player in the country’s maritime industry.